課程資訊
課程名稱
消費者心理與產品判斷
Consumer Psychology and Product Judgment 
開課學期
109-2 
授課對象
管理學院  商學研究所  
授課教師
簡怡雯 
課號
MBA5013 
課程識別碼
741 U3720 
班次
 
學分
3.0 
全/半年
半年 
必/選修
選修 
上課時間
星期一6,7,8(13:20~16:20) 
上課地點
管二103 
備註
限本系所學生(含輔系、雙修生) 且 限學士班三年級以上
總人數上限:50人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/1092MBA5013_ 
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課程概述

 

課程目標
 
課程要求
 
預期每週課後學習時數
 
Office Hours
 
指定閱讀
 
參考書目
 
評量方式
(僅供參考)
   
課程進度
週次
日期
單元主題
第1週
2/22  syllabus 
第2週
3/1  holiday 
第3週
3/8  attitude definition  
第4週
3/15  dual-process model


Case questions for Facebook:

1. What are the underlying motives for using social media? What are the economic lures of social networking?
2. What are the values that Facebook brings to its customers? Are these values unique? (i.e., no competitors can provide the same values)
3. What challenges is Facebook facing? How can Facebook maintain its sustainability?
4. How did Facebook do to stop fake news from spreading on its network? What responsibility did Facebook bear for its impact on world events?


Case questions for Amazon:
1. What are the unique values that Amazon provides to its customers? What would be the weakness of Amazon?
2. How should Amazon respond to the competitive threats from other tech giants like Google and Apple?
3. What are the main characteristics of Jeff Bezo’s leadership? How would such leadership influence Amazon?
4. What are the key features of Amazon’s hiring process? How does it influence Amazon?

 
第5週
3/22  Multiple Role Hypothesis 
第6週
3/29  HBS case study 
第7週
4/5  holiday 
第8週
4/12  accessibility effect 
第9週
4/19  mid term 
第10週
4/26  context effects in product judgments 
第11週
5/3  Cognitive Dissonance Theory 
第12週
5/10  HBS study 
第13週
5/17  Affect and Consumer Behavior 
第14週
5/24  Bias correction in product judgments 
第15週
5/31  Memory and decision making